Contact Us

Thank you for your interest in our Bank's products and services. Please do not hesitate to make an appointment with us in the most convenient way to you. Your continued support is much appreciated and we look forward to serving you again.

1. Call us
2. Write to us
3. Internet - Get in touch with us via online form

1. Call us

Feedback / General Inquiries Telephone / Email Operating Hours
Customer Services Department 1-800-22-5555

customerservice@publicbank.com.my		 normal working hours
Self Service Terminal Centre 603-2179 5000

customerservice@publicbank.com.my
(for Automated Teller Machine, Cash Deposit Terminals, Cheque Deposit Machines matters)		 6 am - 12 midnight daily
 
Services Telephone / Email Operating Hours
PB Card Services 603-2176 8000

custsvc@publicbank.com.my		 24 hours
Loans & Financing SalesMarketing@publicbank.com.my  
Hire Purchase 1-800-22-7777

hirepurchase@publicbank.com.my 		normal working hours
Products and Other Services 1-800-22-9999

rfsd@publicbank.com.my		 normal working hours
Trade Finance 603-2176 6502 normal working hours
Share Trading/Financing 603-2176 6003, 603-2176 6528

shareinvest@publicbank.com.my		 normal working hours
Financial Process Exchange (FPX) ebkg@publicbank.com.my  
PBeBank Services /
Customer Support		 603-2179 5000

customersupport@publicbank.com.my		 6 am - 12 midnight daily

(12 midnight - 6 am for ID Deactivation only)
 
  Telephone / Email Operating Hours
Public Islamic Bank Berhad 603-2176 6000

islamicbkg@publicislamicbank.com.my		 normal working hours
 
Report Lost Telephone Operating Hours
Report Lost ATM Card 603-2179 5000
 24 hours
Report Lost Visa/Master card 603-2176 8555 24 hours


2. Write to us

Public Bank Berhad
Menara Public Bank
146, Jalan Ampang
50450 Kuala Lumpur
Malaysia
or
click here for Branches Address/Telephone Numbers


3. Internet - Get in touch with us via online form

Contact Us
If you like further information about any product or service that we offer, please provide us with your contact information using the form below, and let us get in touch with you:

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As information submitted through this screen is not encrypted during transmission, it is important that you do not provide your account or credit card number or convey any confidential information or banking instructions in the Comments section.
 

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Please submit another form, if you are interested in more than one product